This is an unauthorised copy of their daily reports taken from the services to Print subscribers. I am aware that this is copyright violation. However, I think the academic interest in this topic is of greater importance than the copyright violations being caused here. In any case all of the attribution required to indicate ultimate ownership of the article is being preserved in the article itself.
I am providing this only because I feel a lot can be learnt about crisis management from this incident - or set of incidents. It will be of great interest to management students as well as other automobile manufacturers elsewhere in the world.
I am adding code here that will help you to keep track of any changes as and when they happen to this page. I will endeavour to update this page every 2-3 days or so.
2000 09 06 - Firestone Has Been Here Before - Parallels Exist With
1971 Recall
2000 09 06 - Ford Considers Adding Goodyear As Tire Supplier for 2002
Explorers
2000 09 07 - Traditions Help Protect Bridgestone From Threat of
Corporate Raiders
2000 09 08 - The Perils and Potential Rewards Of Crisis Managing for
Firestone
2000 09 10 - Transcript of Journal Interview With Ford CEO Jacques
Nasser
2000
09 11 - Bridgestone's President Breaks Silence on Recall
2000 09 11 - For Ford CEO Jacques Nasser, Damage Control Is 'Job One'
2000 09 11 - Ford-Firestone Lesson Heed the Moment of Truth
2000 09 11 - Traffic Accident in Saudi Arabia Helped Ignite
Ford-Firestone Spat
2000 09 12 - Bridgestone Boss Has Toughness, But Is That What Crisis
Demands
2000 09 12 - Bridgestone Turns to Ketchum To Redo Image After Tire
Recall
2000 09 12 - Media Debate Who Brought Attention to Firestone Troubles
2000 09 12 - Records Show That Ford Officials Had Data on Tire Safety
for SUVs
2000 09 13 - Bridgestone Aims Probe At Design of 'Bad Tires'
2000 09 14 - As Firestone Speeds Recall Efforts, Tires Are Blamed for
Five Deaths
2000 09 15 - Answers Are Still Elusive in Tire Crisis Despite a Flood
of Information and Data
2000 09 15 - Ford Pulls Out of Daewoo Motor Talks As Daewoo Faces
False-Audit Charges
2000 09 15 - Ford's Chairman Is Speaking Out About the Firestone Tire
Debacle
2000 09 15 - In the Wake of Tire Recall, Ford Plans a Stock Buyback
2000 09 18 - Executives at Ford, Firestone Will Field Questions From
House on Tire-Test Data
2000 09 19 - Bridgestone Considers Changing Management at Firestone
Unit
2000 09 19 - More Ford Vehicle Tires Could Soon Be Recalled
2000 09 20 - Ford Loses Records of Explorer Tests, Says Trials Were
Not on Actual SUVs
2000 09 20 - More Firestone Tire Deaths Are Reported; Continental
General Plans Replacements
2000 09 20 - Role of Ford Explorer Design Is Studied In Connection
With Firestone Tire Suits
2000 09 21 - Auto Makers Prepare to Accept Guidelines They Once Opposed
2000 09 22 - Firestone Blames Low Pressure Level For Tire Problems
in Formal Hearing
2000 09 22 - Firestone Breaks With Auto Maker; Urges Ford to Boost
Tire Pressure
2000 09 22 - In Switch Ford Will Recommend Higher Pressure on Explorer
Tires
2000 09 25 - Ford Increases Tire Pressure Standard To Match Firestones
Prescribed Levels
2000 09 25 - Volvo in Industry First Turns to AOL To Spread Word on
Its Latest Vehicle
2000 09 26 - States Launch Joint Investigation Of Bridgestone Ford
Tire Recall
2000 09 27 - Firestone Cited Explorer Flaw For Venezuela Tire Troubles
2000
09 28 - Ford to Use Michelin Tires On Its New Explorer SUVs
2000 10 02 - Another Firestone Tire Brand Is Probed; Goodyear Seeks
to Supply Ford SUVs
2000 10 03 - Bridgestone Will Likely Ask U.S. Chief to Resign
2000 10 04 - Auto Makers Capitalize on Boom With More Midsize Luxury
Cars
2000 10 04 - Cars Trucks Sold at a Record Pace In September but GM
Falls Short
2000 10 04 - Continental General Faces Queries On Tires Supplied for
Ford Broncos
2000 10 05 - Bill in Congress to Propose Auto - Rollover Rankings
2000 10 05 - Firestone Refuses to Meet Victims, Says It Cant Be Blamed
for Crashes
2000 10 06 - Efforts to Toughen Auto-Safety Laws Run Up Against
Industry Opposition
2000 10 06 - Increased Tire Production Could Complete Recall by
November
2000 10 09 - Ford's New Japan Unit Leader Faces Struggle for Recognition
2000 10 09 - Squabbles Between Ford Firestone May Damage Their Legal
Defense
2000
10 09 - Senate Blocks McCain Bid To Raise Auto-Safety Law
2000 10 10 - Bridgestone Is Expected to Name Lampe As the CEO of
Tire-Making Operations
2000 10 10 - Venezuela Consumer Agency Submits More Proof Against
Ford Explorer
2000 10 11 - Bridgestone Names Lampe CEO Of Its Tire-Making Operations
2000 10 11 - New Firestone Chief Lampe Is Likely To Focus on Racing,
Boosting Sales
2000 10 12 - A State Judge Orders Recall Of 1.7 Million Ford Vehicles
2000 10 12 - Auto Officials Could Face Jail Terms Under Safety Bill
Passed by House
2000 10 12 - Senate Approves Bill to Overhaul The Nation's Auto-Safety
Laws
2000
10 13 - Auto Makers Are Changing Their Definition of SUVs
2000 10 16 -
The Web @ Work / Ford Motor Co.
2000 10 17 - Heard in Asia - Analysts Advise Against Buying Into
Bridgestone, Despite Price
2000 10 17 - Firestone Is Pressured to Better Publicize Replacing of
Tires Not Subject to Recall
2000 10 17 - Ford to Recall Focus Cars for Safety Flaws; Says It Has
Received No Accident Reports
2000 10 18 - Daewoo Affiliate Faces Resignations As Employees Question
Sale to GM
2000 10 18 - Daewoo's Debt Problems Appear At Failing Truck Plant in
Poland
2000 10 18 - Bridgestone Plans a 25% Cut In Workers at Illinois
Factory
2000 10 18 - Ford's Net Falls 20% as Auto Maker Feels Impact of
Firestone Tire Recall
2000 10 19 - Bridgestone Merges 16 Tire Units Into Four to Offer
Better Oversight
2000 10 20 - Ford Cracks Down on Use Of Volvo Copyright on Web
2000 10 23 - Firestone Settles First Tire Lawsuit In Connection With
Massive Recall
2000 10 24 - Firestone Nears Completion of Recall, But Probe Hasn't
Determined Problem
2000 10 25 - Goodyear Posts a Wider Loss Than Expected by Analysts
2000 10 25 - Daewoo Motors Cuts Executives, Unable to Pay Other
Employees
2000 10 26 - Judicial Panel Consolidates Over 60 Tire-Recall Lawsuits
2000 10 27 - Firestone Chief Says Firm Hasn't Found Defects, but
Acknowledges a 'Safety Issue'
2000 11 01 - Goodyear Defends Tires, Vies for Ford's Business
2000 11 01 - Ford Vehicle Sales Decline 5.5%, Hurt by Bad Air Bags,
Tire Recall
2000 11 03 - Ford Recalls Pickup Trucks Due to Fuel-Line Problems
2000 11 06 - Daewoo Motor Could Face Bankruptcy As Banks Threaten to
Withhold Loans
2000 11 07 - Firestone Analysis Shows Problems Are Mostly in One Line
of Its Tires
2000 11 08 - Daewoo Motor Is Declared Bankrupt After Unions Reject
Restructuring
2000 11 10 - Firestone Tire Sales Slid 40% In Early Fall Following
Recall
2000 11 14 - Ford Offers to Substitute Goodyear Tires Citing Customer
Resistance After Recall
2000 11 15 - Tire Maker Finds Itself In a Legal Maelstrom
2000
11 15 - Ford Motor Credit, Tyco Make Big Issues Offerings
2000 11 16 - Bridgestone to Invest $195 Million In Thailand Tire
Production Base
2000
11 22 - Firestone Recall Drives Interest in 'Smart' Tires
2000 11 21 - Regulators Consider Probe Of Goodyear Tire & Rubber
2000 11 22 - Federal Probe Into Goodyear Tires Targets Truck Tread
Separations
2000 11 24 - Consumers Claim Tires Are Defective, File Class-Action
Suit Against Goodyear
2000 12 01 - Ford, Firestone Will Now Work Together To Find an
Explanation for Tire Problems
2000 12 01 - After Recalls, Ford to Slow Pace Of Its New-Product
Launches
2000 12 05 - Ford Says It Will Be Fit Enough To Weather Sales Drop-Off
in 2001
2000 12 06 - Bridgestone President Rejects Report That Lawsuits Could
Close Firestone
2000 12 06 - Twenty-Nine More Deaths Are Reported In Investigation
of Recalled Firestone Tires
2001 05 20 - Ford Recalls 50,000 New Explorers For Possible Cuts in
Tire Treads
2001 05 21 - Ford Will Recall 47,000 Redesigned SUVs To Replace Tires
Damaged During Assembly
2001 05 22 - Bridgestone's Firestone Quits Relationship Of 95 Years
as Supplier of Tires to Ford
2001 05 22 - Letter From Firestone to Ford, Ending Business Relationship
2001 05 22 - Ford CEO Spells Out Tire Recall Costs in Washington
(Yahoo news report)
2001 05 23 - Aggressive Bridgestone Slices Ford Relationship
2001 05 23 - A Letter from Ford CEO Nasser To Bridgestone-Firestone
CEO Lampe
2001 05 23 - Ford Will Replace Millions of Tires; Congress Looks to
Renew Hearings
2001 05 23 - Knowing Commerce Chairman Tauzin Has Perks for Those in
Tire Imbroglio
2001 05
23 - Early Signs of a Major Malfunction (Calendar of the crisis
so far)
2001 05 24 - Bridgestone Gives U.S. Unit Control Over the Tire Crisis
2001 05 24 - Ford, Firestone Face Mounting Concerns Over Safety,
Accusations From Each Other
2001 05 29 - Venezuela Agency Files Request To Ban Sales of Ford
Explorers
2001 05
29 - Why Couldn't This Marriage Be Saved
2001 05 30 - Ford Goodyear Agree to Work Together To Assist Customers
With Tire Recall
2001 05 30 -
Parsing Out the Firestone Blame
2001 05 31 -
Protecting Safety of Ford Customers
2001 06 01 - Firestone Asks Federal Agency to Test Safety of Certain
Ford Explorer Models
2001 06 03 - Lawyers Ask Federal Court to Order Recall of Four Million
Ford Explorers
2001 06 04 - Ford's Board Weighs Plans To Shuffle Top Management
2001 06 04 - Michelin's U.S. Unit and Ford Reach Accord on Replacing
Tires
2001 06 05 - Ford Includes Europe in Campaign To Replace Certain
Firestone Tires
2001 06 11 - Congressman Raises Pressure on Ford Via Letter to Agency
About Explorer
2001 06 13 - Ford Accuses Venezuelan Agency Of Using Inaccurate Safety
Data
2001 06 14 - Ford, Firestone Spar Over Data Ahead of House Panel
Meeting
2001 06 15 - Ford Motor Makes a Detailed Case Against Firestone With
New Data
2001 06 19 - Death Count Linked to Failures Of Firestone Tires Rises
to 203
2002 02 06 - A Mismanaged Palladium Stockpile Was Catalyst for Ford's
Write-Off
Tech Parks in India
2000 11 02 - T N Seshan To Tour US To Promote Technology Park
2001 04 10 - Enron's Dabhol Issues Notice To Indian Client on Payments
Other news on Crisis management from WSJ
2001 01 29 - A Fire in Albuquerque Sparks Crisis For European Cell-Phone Giants
Some interesting stuff about Bhopal
2001 02 12 - Effects of Union Carbide Gas Leak Linger Only in Lives
of Its Victims
2001 02 13 - Chemical Companies Keep Lessons of Bhopal Spill Fresh
Rediff.com hit the news here. I like the company. Chat there
frequently. So I keep track of its health.
2001 02 12 - Searching for Solutions - story of Rediff in India
Work & Family is a weekly column on Wednesdays:
2001 02 21 - Part-Time Workers Face Lack of Job Opportunities
2001 02 28 - Kids Want Parental Presence To Be Less Harried, Stressed
2001 05 23 - Companies Must Try Harder To Attract Older Employees
2001 06 01 - Photo Developing Labs Tips to Police Spark Controversy
Over Dubious Photos
Career Matters is a weekly column on Tuesdays:
2001 05 22 - When Projects Are Shelved or Killed, Businesses Risk
Losing Creative Staffers
Tehelka.com transcripts
Tehelka.com's
transcript of the expose on Corruption in the Indian Defence
forces
Wall Street News of some relevance
2001 23 22 - How Dean Witter Boss Beat Heir Apparent At Morgan Stanley
for Merged Company
2001 04 11 - Deutsche Bank Thief Stripped Wealthy Clients of $8.5
Million
2001 04 12 - Stolen from The Economist - A Revolution Of One - Michael
Dell
2001 04 19 - Half-Point Rate Cut Shows Fed's Balance Between Reliance
on Economy, Markets
2001 06 01 - Foreign Multinationals Spark Buying in Indian Subsidiaries
Revlon news
2001 03 30 - New Ads Depart From Celebrity Status Instead Use Four
Not-So-Famous Models
2001 05 03 - Revlon Posts Wider Quarterly Loss, As Officials Say
Rebound Continues
2001 05 04 - P&G, Japan's Kao Are Seen Bidding For Bristol-Myers's
Clairol Unit
2001 05 06 - Analysts Predict Bristol-Myers May See Low Bids for Its
Clairol Hair-Care Unit
2001 05 07 - Procter & Gamble Casts Offer For Hair Dye, but May
Hit Snag
2001 05 18 - 'Charlie' Mounts a Comeback, Aiming for a Younger Crowd
2001 05 21 - P&G to Buy Clairol for $4.95 Billion, Topping a Bid
From Japan's Kao
2001 05 22 - P&G Agrees to Pay $4.95 Billion For Bristol-Myers's
Clairol Unit
2001 11 26 - Rising Lipstick Sales May Mean Pouting Economy and Few Smile
2001
01 09 - Beauty Battle: Giant L'Oreal Faces Off Against Rival P&G
2001 05 03 - McDonald's Is Sued Over Its Use Of Beef Extract in French Fries
2001 05 17 - Gatekeeper to the Indian Soul - Tribute To R K Narayan
2001 06 01 - Why Indians Revere R.K. Narayan
2001 11 16 - Hardball Tactics in Qatar Typify Murasoli Maran
Indian