Wall Street Journal's coverage of the Ford/Firestone tire crisis

This is an unauthorised copy of their daily reports taken from the services to Print subscribers. I am aware that this is copyright violation. However, I think the academic interest in this topic is of greater importance than the copyright violations being caused here. In any case all of the attribution required to indicate ultimate ownership of the article is being preserved in the article itself.

I am providing this only because I feel a lot can be learnt about crisis management from this incident - or set of incidents. It will be of great interest to management students as well as other automobile manufacturers elsewhere in the world.

I am adding code here that will help you to keep track of any changes as and when they happen to this page. I will endeavour to update this page every 2-3 days or so.

  2000 09 06 - Firestone Has Been Here Before - Parallels Exist With 1971 Recall
  2000 09 06 - Ford Considers Adding Goodyear As Tire Supplier for 2002 Explorers
  2000 09 07 - Traditions Help Protect Bridgestone From Threat of Corporate Raiders
  2000 09 08 - The Perils and Potential Rewards Of Crisis Managing for Firestone
  2000 09 10 - Transcript of Journal Interview With Ford CEO Jacques Nasser
  2000 09 11 - Bridgestone's President Breaks Silence on Recall
  2000 09 11 - For Ford CEO Jacques Nasser, Damage Control Is 'Job One'
  2000 09 11 - Ford-Firestone Lesson Heed the Moment of Truth
  2000 09 11 - Traffic Accident in Saudi Arabia Helped Ignite Ford-Firestone Spat
  2000 09 12 - Bridgestone Boss Has Toughness, But Is That What Crisis Demands
  2000 09 12 - Bridgestone Turns to Ketchum To Redo Image After Tire Recall
  2000 09 12 - Media Debate Who Brought Attention to Firestone Troubles
  2000 09 12 - Records Show That Ford Officials Had Data on Tire Safety for SUVs
  2000 09 13 - Bridgestone Aims Probe At Design of 'Bad Tires'
  2000 09 14 - As Firestone Speeds Recall Efforts, Tires Are Blamed for Five Deaths
  2000 09 15 - Answers Are Still Elusive in Tire Crisis Despite a Flood of Information and Data
  2000 09 15 - Ford Pulls Out of Daewoo Motor Talks As Daewoo Faces False-Audit Charges
  2000 09 15 - Ford's Chairman Is Speaking Out About the Firestone Tire Debacle
  2000 09 15 - In the Wake of Tire Recall, Ford Plans a Stock Buyback
  2000 09 18 - Executives at Ford, Firestone Will Field Questions From House on Tire-Test Data
  2000 09 19 - Bridgestone Considers Changing Management at Firestone Unit
  2000 09 19 - More Ford Vehicle Tires Could Soon Be Recalled
  2000 09 20 - Ford Loses Records of Explorer Tests, Says Trials Were Not on Actual SUVs
  2000 09 20 - More Firestone Tire Deaths Are Reported; Continental General Plans Replacements
  2000 09 20 - Role of Ford Explorer Design Is Studied In Connection With Firestone Tire Suits
  2000 09 21 - Auto Makers Prepare to Accept Guidelines They Once Opposed
  2000 09 22 - Firestone Blames Low Pressure Level For Tire Problems in Formal Hearing
  2000 09 22 - Firestone Breaks With Auto Maker; Urges Ford to Boost Tire Pressure
  2000 09 22 - In Switch Ford Will Recommend Higher Pressure on Explorer Tires
  2000 09 25 - Ford Increases Tire Pressure Standard To Match Firestones Prescribed Levels
  2000 09 25 - Volvo in Industry First Turns to AOL To Spread Word on Its Latest Vehicle
  2000 09 26 - States Launch Joint Investigation Of Bridgestone Ford Tire Recall
  2000 09 27 - Firestone Cited Explorer Flaw For Venezuela Tire Troubles
  2000 09 28 - Ford to Use Michelin Tires On Its New Explorer SUVs
  2000 10 02 - Another Firestone Tire Brand Is Probed; Goodyear Seeks to Supply Ford SUVs
  2000 10 03 - Bridgestone Will Likely Ask U.S. Chief to Resign
  2000 10 04 - Auto Makers Capitalize on Boom With More Midsize Luxury Cars
  2000 10 04 - Cars Trucks Sold at a Record Pace In September but GM Falls Short
  2000 10 04 - Continental General Faces Queries On Tires Supplied for Ford Broncos
  2000 10 05 - Bill in Congress to Propose Auto - Rollover Rankings
  2000 10 05 - Firestone Refuses to Meet Victims, Says It Cant Be Blamed for Crashes
  2000 10 06 - Efforts to Toughen Auto-Safety Laws Run Up Against Industry Opposition
  2000 10 06 - Increased Tire Production Could Complete Recall by November
  2000 10 09 - Ford's New Japan Unit Leader Faces Struggle for Recognition
  2000 10 09 - Squabbles Between Ford Firestone May Damage Their Legal Defense
  2000 10 09 - Senate Blocks McCain Bid To Raise Auto-Safety Law
  2000 10 10 - Bridgestone Is Expected to Name Lampe As the CEO of Tire-Making Operations
  2000 10 10 - Venezuela Consumer Agency Submits More Proof Against Ford Explorer
  2000 10 11 - Bridgestone Names Lampe CEO Of Its Tire-Making Operations
  2000 10 11 - New Firestone Chief Lampe Is Likely To Focus on Racing, Boosting Sales
  2000 10 12 - A State Judge Orders Recall Of 1.7 Million Ford Vehicles
  2000 10 12 - Auto Officials Could Face Jail Terms Under Safety Bill Passed by House
  2000 10 12 - Senate Approves Bill to Overhaul The Nation's Auto-Safety Laws
  2000 10 13 - Auto Makers Are Changing Their Definition of SUVs
  2000 10 16 - The Web @ Work / Ford Motor Co.
  2000 10 17 - Heard in Asia - Analysts Advise Against Buying Into Bridgestone, Despite Price
  2000 10 17 - Firestone Is Pressured to Better Publicize Replacing of Tires Not Subject to Recall
  2000 10 17 - Ford to Recall Focus Cars for Safety Flaws; Says It Has Received No Accident Reports
  2000 10 18 - Daewoo Affiliate Faces Resignations As Employees Question Sale to GM
  2000 10 18 - Daewoo's Debt Problems Appear At Failing Truck Plant in Poland
  2000 10 18 - Bridgestone Plans a 25% Cut In Workers at Illinois Factory
  2000 10 18 - Ford's Net Falls 20% as Auto Maker Feels Impact of Firestone Tire Recall
  2000 10 19 - Bridgestone Merges 16 Tire Units Into Four to Offer Better Oversight
  2000 10 20 - Ford Cracks Down on Use Of Volvo Copyright on Web
  2000 10 23 - Firestone Settles First Tire Lawsuit In Connection With Massive Recall
  2000 10 24 - Firestone Nears Completion of Recall, But Probe Hasn't Determined Problem
  2000 10 25 - Goodyear Posts a Wider Loss Than Expected by Analysts
  2000 10 25 - Daewoo Motors Cuts Executives, Unable to Pay Other Employees
  2000 10 26 - Judicial Panel Consolidates Over 60 Tire-Recall Lawsuits
  2000 10 27 - Firestone Chief Says Firm Hasn't Found Defects, but Acknowledges a 'Safety Issue'
  2000 11 01 - Goodyear Defends Tires, Vies for Ford's Business
  2000 11 01 - Ford Vehicle Sales Decline 5.5%, Hurt by Bad Air Bags, Tire Recall
  2000 11 03 - Ford Recalls Pickup Trucks Due to Fuel-Line Problems
  2000 11 06 - Daewoo Motor Could Face Bankruptcy As Banks Threaten to Withhold Loans
  2000 11 07 - Firestone Analysis Shows Problems Are Mostly in One Line of Its Tires
  2000 11 08 - Daewoo Motor Is Declared Bankrupt After Unions Reject Restructuring
  2000 11 10 - Firestone Tire Sales Slid 40% In Early Fall Following Recall
  2000 11 14 - Ford Offers to Substitute Goodyear Tires Citing Customer Resistance After Recall
  2000 11 15 - Tire Maker Finds Itself In a Legal Maelstrom
  2000 11 15 - Ford Motor Credit, Tyco Make Big Issues Offerings
  2000 11 16 - Bridgestone to Invest $195 Million In Thailand Tire Production Base
  2000 11 22 - Firestone Recall Drives Interest in 'Smart' Tires
  2000 11 21 - Regulators Consider Probe Of Goodyear Tire & Rubber
  2000 11 22 - Federal Probe Into Goodyear Tires Targets Truck Tread Separations
  2000 11 24 - Consumers Claim Tires Are Defective, File Class-Action Suit Against Goodyear
  2000 12 01 - Ford, Firestone Will Now Work Together To Find an Explanation for Tire Problems
  2000 12 01 - After Recalls, Ford to Slow Pace Of Its New-Product Launches
  2000 12 05 - Ford Says It Will Be Fit Enough To Weather Sales Drop-Off in 2001
  2000 12 06 - Bridgestone President Rejects Report That Lawsuits Could Close Firestone
  2000 12 06 - Twenty-Nine More Deaths Are Reported In Investigation of Recalled Firestone Tires
  2001 05 20 - Ford Recalls 50,000 New Explorers For Possible Cuts in Tire Treads
  2001 05 21 - Ford Will Recall 47,000 Redesigned SUVs To Replace Tires Damaged During Assembly
  2001 05 22 - Bridgestone's Firestone Quits Relationship Of 95 Years as Supplier of Tires to Ford
  2001 05 22 - Letter From Firestone to Ford, Ending Business Relationship
  2001 05 22 - Ford CEO Spells Out Tire Recall Costs in Washington (Yahoo news report)
  2001 05 23 - Aggressive Bridgestone Slices Ford Relationship
  2001 05 23 - A Letter from Ford CEO Nasser To Bridgestone-Firestone CEO Lampe
  2001 05 23 - Ford Will Replace Millions of Tires; Congress Looks to Renew Hearings
  2001 05 23 - Knowing Commerce Chairman Tauzin Has Perks for Those in Tire Imbroglio
  2001 05 23 - Early Signs of a Major Malfunction (Calendar of the crisis so far)
  2001 05 24 - Bridgestone Gives U.S. Unit Control Over the Tire Crisis
  2001 05 24 - Ford, Firestone Face Mounting Concerns Over Safety, Accusations From Each Other
  2001 05 29 - Venezuela Agency Files Request To Ban Sales of Ford Explorers
  2001 05 29 - Why Couldn't This Marriage Be Saved
2001 05 30 - Ford Goodyear Agree to Work Together To Assist Customers With Tire Recall
2001 05 30 - Parsing Out the Firestone Blame
2001 05 31 - Protecting Safety of Ford Customers
2001 06 01 - Firestone Asks Federal Agency to Test Safety of Certain Ford Explorer Models
2001 06 03 - Lawyers Ask Federal Court to Order Recall of Four Million Ford Explorers
2001 06 04 - Ford's Board Weighs Plans To Shuffle Top Management
2001 06 04 - Michelin's U.S. Unit and Ford Reach Accord on Replacing Tires
2001 06 05 - Ford Includes Europe in Campaign To Replace Certain Firestone Tires
2001 06 11 - Congressman Raises Pressure on Ford Via Letter to Agency About Explorer
2001 06 13 - Ford Accuses Venezuelan Agency Of Using Inaccurate Safety Data
2001 06 14 - Ford, Firestone Spar Over Data Ahead of House Panel Meeting
2001 06 15 - Ford Motor Makes a Detailed Case Against Firestone With New Data
  2001 06 19 - Death Count Linked to Failures Of Firestone Tires Rises to 203
   2002 02 06 - A Mismanaged Palladium Stockpile Was Catalyst for Ford's Write-Off

 

Tech Parks in India
  2000 11 02 - T N Seshan To Tour US To Promote Technology Park
  2001 04 10 - Enron's Dabhol Issues Notice To Indian Client on Payments

Other news on Crisis management from WSJ

  2001 01 29 - A Fire in Albuquerque Sparks Crisis For European Cell-Phone Giants

Some interesting stuff about Bhopal
  2001 02 12 - Effects of Union Carbide Gas Leak Linger Only in Lives of Its Victims
  2001 02 13 - Chemical Companies Keep Lessons of Bhopal Spill Fresh

Rediff.com hit the news here. I like the company. Chat there frequently. So I keep track of its health.
  2001 02 12 - Searching for Solutions - story of Rediff in India
 

Work & Family is a weekly column on Wednesdays:
  2001 02 21 - Part-Time Workers Face Lack of Job Opportunities
  2001 02 28 - Kids Want Parental Presence To Be Less Harried, Stressed
  2001 05 23 - Companies Must Try Harder To Attract Older Employees
2001 06 01 - Photo Developing Labs Tips to Police Spark Controversy Over Dubious Photos
 
 
 

Career Matters is a weekly column on Tuesdays:
  2001 05 22 - When Projects Are Shelved or Killed, Businesses Risk Losing Creative Staffers

Tehelka.com transcripts
  Tehelka.com's transcript of the expose on Corruption in the Indian Defence forces

Wall Street News of some relevance
  2001 23 22 - How Dean Witter Boss Beat Heir Apparent At Morgan Stanley for Merged Company
  2001 04 11 - Deutsche Bank Thief Stripped Wealthy Clients of $8.5 Million
  2001 04 12 - Stolen from The Economist - A Revolution Of One - Michael Dell
2001 04 19 - Half-Point Rate Cut Shows Fed's Balance Between Reliance on Economy, Markets

2001 06 01 - Foreign Multinationals Spark Buying in Indian Subsidiaries
 

Revlon news
  2001 03 30 - New Ads Depart From Celebrity Status Instead Use Four Not-So-Famous Models
  2001 05 03 - Revlon Posts Wider Quarterly Loss, As Officials Say Rebound Continues
  2001 05 04 - P&G, Japan's Kao Are Seen Bidding For Bristol-Myers's Clairol Unit
  2001 05 06 - Analysts Predict Bristol-Myers May See Low Bids for Its Clairol Hair-Care Unit
  2001 05 07 - Procter & Gamble Casts Offer For Hair Dye, but May Hit Snag
  2001 05 18 - 'Charlie' Mounts a Comeback, Aiming for a Younger Crowd
  2001 05 21 - P&G to Buy Clairol for $4.95 Billion, Topping a Bid From Japan's Kao
  2001 05 22 - P&G Agrees to Pay $4.95 Billion For Bristol-Myers's Clairol Unit
  2001 11 26 - Rising Lipstick Sales May Mean Pouting Economy and Few Smile

2001 01 09 - Beauty Battle: Giant L'Oreal Faces Off Against Rival P&G


  2001 05 03 - McDonald's Is Sued Over Its Use Of Beef Extract in French Fries

  2001 05 17 - Gatekeeper to the Indian Soul - Tribute To R K Narayan
  2001 06 01 - Why Indians Revere R.K. Narayan

2001 11 16 - Hardball Tactics in Qatar Typify Murasoli Maran


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